I've worked with Charlotte Hayes for a number of years now, and she's one of those candidates I have genuine confidence placing at the very top end of the market. She's currently Financial Controller at The Savoy, which tells you a great deal about the standard she operates to, and across her twelve years in hospitality finance she has built a specialism that is squarely focused on hotel P&L management and USALI reporting. That combination, in a candidate with her seniority, is genuinely hard to find in the London market.

What stands out to me most is the scale and complexity of what Charlotte has quietly been running day to day. She told me herself that managing month-end and owner reporting for a 260-room luxury flagship is a role that leaves very little room for error, and the rigour she brings to that process is evident in the way she talks about it. She understands what owners and asset managers need to see, she knows how to tell the story behind the numbers, and she does all of that within the demanding rhythms of a high-volume luxury operation.

Charlotte is based in London and is available on six weeks' notice, which is standard for a role at her level. She is looking for her next senior finance position within a luxury or upper-upscale hotel environment, and I would expect her to be in demand quickly once she is actively in the market. I'd strongly encourage a conversation with her at your earliest opportunity, and I'm happy to arrange an introduction at a time that suits you.